Customers from USA and Canada:
Our standard manufacturers warranty covers your scale for 1 year
Customers from EU and UK:
Our standard manufacturers warranty covers your scale for 2 years
If your scale stops working or encounters any issues, we've got you covered with a free replacement, if you are within your warranty period.
To make the process quick and easy, we just need a bit of help from you – share some photos or a short video to help us understand the situation, and we'll take care of the rest. Your satisfaction is our priority, and we're here to ensure you have a seamless experience with your scale.